Does Inclusivity Improve Staff Retention?

July 6, 2022

As Pride Month draws to a close, we looked at the importance of inclusivity within the workplace.

We began with asking members of PRG James Rousell, Isabelle Hatton, Katie Martin, Shivani Patel, Stella Webster, Jonny Norman and Josh Jennings, to talk about the importance of inclusivity, equal opportunity and positive culture within the workplace. Here’s what they had to say…



From here, we looked at a new survey conducted by LinkedIn and YouGov discovered that ‘65%’ of 2,000 LGBTQ+ workers ‘would leave their current job if they felt they could not be honest about their sexual orientation’ and a further study by Stonewall found that ‘More than a third of LGBT staff (35%) have hidden that they are LGBT at work for fear of discrimination.’ These statistics indicate that LGBTQ+ rights play a crucial role in creating a space of belonging for employees.

At PRG we are always looking to create an inclusive and safe environment. So, we asked you, ‘Do you think an inclusive environment is ‘make or break’ for staff retention?’.

The votes rolled in, and out of just under 30 votes, 79% of people voted Yes and 21% voted No. Conclusively, the result was a resounding Yes! With this in mind, we considered how businesses can improve retention through inclusion.

Further studies by Nathalie Halcrow for Culture Wizard suggested that cultivating peer support, training supervisors to understand inclusion, and examining whether company policies serve diverse employees are pivotal to improving retention through inclusivity. As a product of this research, we listed our key thoughts:

  1. Nurture peer support. Respect and support created in an inclusive environment will help members of employees contribute to the workplace, and furthermore will allow them to express themselves authentically. It is important to recognise when diversity has not been embraced in certain situations, to educate rather than create conflict.
  2. Consider whether company policies serve diverse employees.  The support of peers and supervisors is valuable in day-to-day life, but on a broader scale, organisations should consider whether their policies make an inclusive work environment possible. You might ask : ‘Does your organisation have a zero-tolerance policy on harassment?’
  3. Train senior members of staff to understand and model inclusion. Supervisors play a key role in determining how a situation was handled and how it ultimately affects an employee; responsibility for discrimination should not be deferred. The more inclusive approach is to have an open conversation about the needs and expectations of the employee. In this way, if practiced successfully, inclusion increases people’s sense of motivation, engagement, productivity, and innovation.

An inclusive environment correlates strongly to employee retention. Therefore, support of diversity should be of high importance within environments inside and outside the workplace. There is no reason employees should discriminate against diverse colleagues. You don’t have to understand someone’s sexuality or gender orientation, but it is vital you support and honour their position. As Halcrow comments ‘Practiced successfully, inclusion increases people’s senses of motivation and engagement. In turn, this increases productivity, and ultimately allows organizations to capitalize on the creativity and innovation that diverse teams bring to the table.’

At PRG, we are proud to be an inclusive employer and of our working environment that allows everyone to be their authentic selves. If you’d like to be part of this, please get in touch today!


Written by:

Anya Constantinescu

Marketing Intern

As a Marketing and Data Intern, Anya assists the team by editing social copy and blogs for PRG's media pages, designing and creating graphics, creating copy and posting across our websites for event management, alongside completing various data projects for other sectors within the PRG company too. With previous experience designing invitations and cards for small-scale events, in accompany with her innate creativity honed by A-level subjects such as Film Studies, and Media Studies, Anya is expanding her knowledge of design and social media management through her placement at PRG.

Connect with Anya Constantinescu: